1. Introduction
At 1826 Doll Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, create an account, place an order, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
2. Who We Are
This website is operated by:
1826 Doll Studio under the business name-Urban Vibes.
Email: info@urbanvibesproduction.com
Business address: Flanders, Belgium
For the purposes of data protection laws, 1826 Doll Studio is responsible for processing your personal data.
3. Information We Collect
When you use our website, we may collect the following information:
Information you provide:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Account login information
- Order details
- Messages or enquiries you send to us
Information collected automatically:
- IP address
- Browser type
- Device information
- Website usage information
- Cookies and similar technologies
4. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Deliver products to you
- Manage your customer account
- Send order confirmations and updates
- Provide customer support
- Respond to enquiries
- Improve our website and services
- Comply with legal and accounting obligations
- Prevent fraud and protect our website
5. Customer Accounts
If you create an account on our website, we store your personal information so you can:
- View your order history
- Manage your account details
- Save your billing and shipping information
- Complete future purchases more easily
You may request deletion of your account and personal data, subject to legal obligations requiring us to retain certain information.
6. Payments
Payments are processed securely through trusted third-party payment providers.
1826 Doll Studio does not store your complete payment card details. Payment providers process your payment information according to their own privacy policies and security standards.
7. Shipping Information
To deliver your order, we share necessary information with shipping providers, including:
- Your name
- Delivery address
- Contact details where required
This information is only shared for the purpose of delivering your order.
8. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember items in your shopping cart
- Keep you logged into your account
- Understand how visitors use our website
- Improve website performance
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functions.
9. Third-Party Services
We may use trusted third-party services to operate our website, including:
- WooCommerce for online store functions
- Payment providers for secure payments
- Shipping providers for delivery services
- Website hosting and security services
- Analytics tools to improve our website
These providers may process personal information only as necessary to provide their services.
10. How We Protect Your Information
We take reasonable measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
However, no online service can guarantee complete security.
11. How Long We Keep Your Information
We keep personal information only for as long as necessary for the purposes it was collected.
Order information may be retained for legal, accounting, warranty, and customer service purposes.
You may request deletion of your personal data where applicable.
12. Your Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Request restriction of processing
- Request a copy of your personal data
To exercise these rights, please contact us using the details below.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
1826 Doll Studio
Email: [insert your email address]
Address: [insert your business address]
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
The latest version will always be available on this page.
Last updated: August 2026