Shipping Information
Thank you for choosing 1826 Doll Studio. We carefully prepare and package every order to ensure your reborn doll or accessory arrives safely and beautifully presented.
Each reborn doll is a handmade collectible item, and we take extra care during the preparation and shipping process.
Order Processing Time
Orders are processed after payment has been received.
Processing times may vary depending on the product:
- Ready-to-ship dolls: Usually dispatched within [insert number of business days].
- Doll accessories: Usually dispatched within [insert number of business days].
- Custom or made-to-order dolls: Processing times will be communicated separately and may vary depending on the creation process.
Please note that weekends and public holidays are not included as processing days.
Shipping Methods
We ship orders using reliable delivery partners. Available shipping options and costs are calculated at checkout based on your location and order details.
Shipping carriers may include:
- Bpost
- DHL
- DPD
- UPS
- Other trusted delivery services
A tracking number will be provided when available.
Delivery Times
Estimated delivery times depend on your location and shipping method selected.
Typical delivery estimates:
- Belgium: 5-7 business days
- European Union: 7-10 business days
- International orders: 7-10 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to postal services, customs procedures, weather conditions, or circumstances outside our control.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (where available).
You can also track your order through our Order Tracking page.
Shipping Address
Please ensure your shipping address is correct before completing your order.
1826 Doll Studio is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible.
International Shipping and Customs
For international orders, customers may be responsible for customs duties, taxes, or import fees charged by their country.
1826 Doll Studio is not responsible for delays caused by customs processing.
Damaged Packages
We carefully inspect and package every order before shipping.
If your package arrives damaged:
- Please contact us as soon as possible.
- Provide your order number.
- Include photographs of the packaging and the item received.
We will review the situation and assist you with the next steps.
Lost or Missing Deliveries
Once an order has been shipped and tracking information confirms delivery, 1826 Doll Studio cannot be responsible for packages that are lost, stolen, or incorrectly received after delivery.
Please ensure your delivery address is secure and accurate.
Contact Us
If you have questions about shipping, please contact:
1826 Doll Studio
Email:info@1826dollstudio.com
We are always happy to help and want your shopping experience to be enjoyable from purchase to delivery.
Thank you for choosing 1826 Doll Studio.